A Customer Service Testimonial from North Carolina!

Our 5ft Tall Classic Style Iron Fence with an Arched Gate

Ellen and Alexander had bought some of our fence a few years prior, but a runaway car ended up damaging several of their panels and their gates.

While it probably sounds cliche’d, we are here to help not only during the ordering process, but after. Ellen and I were able to work together to get her insurance company the information they needed and to help get the fence materials replaced. Here’s what Ellen had to say:

To Whom It May Concern,

We want to commend Iron Fence Shop and our sales person, Jason Kauffman. Jason provided excellent customer service with our original fencing and gates purchase. He was quick and thorough and possessed great product knowledge. In addition, the product supplied by Iron Fence Shop was perfect for our needs. Recently, we needed Jason’s help for post sales assistance. He very quickly and graciously provided the required information and even reworked it for us with the same consistent enthusiasm and efficiency he provided in the original sale. Iron Fence Shop is the place to go for iron fencing, gates, and accessories. With much appreciation,

Alexander and Ellen Baldwin

Thank you for the kind words Ellen! We were happy to help!

A Picture of JasonAuthorJason

I've been working in the fence industry since 2009 with a wide array of installation, sales and marketing experience. I've had lots of experience with different types of iron and aluminum fence and gate installations. Generally a 'DIY' kind of guy when it comes to a wide array of projects.

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